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FAQ

1. I donated a paper, when will I be able to log in?

2. I forgot my username and/or password, can I retrieve it automatically?

3. My paper was accepted, but I still can not log in.

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1. I donated a paper, when will I be able to log in?
 

Each paper is reviewed by our staff before it is accepted. Once our staff reviews your paper you will get an email (assuming you entered your email address correctly) This email will notify you if your paper was accepted or rejected. If your paper was accepted you will be able to log in immediately!

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2. I forgot my username and/or password, can I retrieve it automatically?
 

If you signed up for EssaySwap by donating a paper, your password can be emailed to you instantly. Go to http://www.essayswap.com/forgot_password.php to retrieve it.

If you signed up for instant access to the site using a credit card, please go to https://support.ccbill.com/.

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3. My paper was accepted, but I still can not log in.
 

Please make sure you are entering your username and password EXACTLY as you did when you registered! Both of them are CASE SENSITIVE!

If you are sure you are entering your information correctly, try holding down the SHIFT KEY and click on the REFRESH button with your mouse.

What this will do is clear the CACHE out of your web browser. Sometimes your browser tries to out smart the web site and remember the pages you’ve been to already rather than displaying what is actually being sent by the web server. Basically this helps the web page to load faster when you visit a web site again.

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